Shipping Time / Delivery Time
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Order placed on weekend or holiday will be shipped on Monday or next working day.
We use USPS mail (with tracking) automatically without any extra shipping cost.
Below is the approximate delivery time to different countries (just estimated, not guaranteed):3-4 weeks and 3-4 working days to buyer in USA
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Customer pick up
For local Charlottesville customers, please set up an appointment via e-mail and Waite for notification before picking up your order. Your order confirmation and ID will be needed for pickup.
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Replacement/Exchange
We accept return/exchange/replace item within 7 days when customer receive merchandise.
Buyer will pay the return shipping cost regardless any reasons, No exception. please make an educated purchase, so please ask any questions you have,don't assume or expect anything, most of time a return exchange can be avoided with few simple questions.
We will process RMA within 7 days when we receive the item back. We will exchange/replace preowned and or new item if only item is in same condition as when we shipped out. No exception.
Unwanted products or wrong purchased returns will be subject to a 15% restocking fee and merchandise must be in the unused condition or preowned condition prior purchase only.
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If, for any reason you are not satisfied with your purchase, please contact via Message and we will do our best to resolve it.